Your new health plan speaks
in code. We translate
it into plain English.
Valor Care Coordination helps transitioning service members and newly separated veterans read their EOBs, denials, and medical bills, and know — in plain language — what happened, whether it's right, and exactly what to do next.
Most denied claims are never appealed — even when they'd likely be overturned.
Appeal windows are often just 30–180 days, and the clock starts the day of denial.
A single coding or network error can shift hundreds of dollars onto your bill.
One pass for your transition. One membership for after.
Your transition has a start and an end — so does the Transition Pass. If you want someone still watching your back once it's over, Standing Watch picks up where the Pass leaves off. Nothing auto-renews.
The Transition Pass
One price, covers your entire transition window — from a few months before separation through 6 months after. Built for the stretch where everything about civilian healthcare is new.
- Unlimited EOB & bill submissions for 6 months
- Billing & coding error flags
- Drafted appeal letters when needed
- Unlimited email questions
- TRICARE-to-civilian coverage guidance
- 48-hour Clean Transition Guarantee
Standing Watch Membership
For after your transition — or anyone already past it. Most months you won't need us. That's the point. When a denied claim or a confusing bill does show up, we already know your situation.
- Unlimited EOB & bill submissions
- Billing & coding error flags
- Drafted appeal letters when needed
- Unlimited email questions
- Cancel anytime
Not sure which one fits? Send us your first EOB or bill free — we'll read it and point you the right direction.
Get a Free Triage CheckFour steps, start to finish.
No portals to learn, no jargon to decode yourself. You send the document, we send back the answer.
Submit
Upload your EOB, bill, or plan document through a secure intake form.
Review
We read it closely, check codes and coverage, and flag anything that looks off.
Brief
You get a plain-English breakdown and a clear recommended next step.
Act
You decide how to proceed — and if it's an appeal, you get drafted language ready to send.
Two disciplines most advocates only have one of.
Reading a health plan and reading a room are different skills. This business runs on both.
Claims fluency
Years spent working inside the healthcare industry — interpreting health plans, claims, and the coding and billing systems behind them. This isn't guesswork; it's reading the same language insurers write in.
Field-tested precision
As an Army Reserve Patient Administration Officer, attention to documentation, deadlines, and process isn't optional — it's the job. That same discipline gets applied to your paperwork.
Built by someone who's read thousands of these documents — from both sides of the healthcare system, civilian and military. Valor Care Coordination exists because most people shouldn't have to become insurance experts just to understand their own bill.
No hidden fees. No auto-renewal surprises.
The Transition Pass is a one-time price for your whole transition window. Standing Watch is optional, month to month — we'll only ever offer it to you, never auto-charge it.
// Unlimited EOB submissions included on both plans. No caps, no per-document fees.
What Valor is — and isn't.
Transparency matters here. A few things worth knowing before you book.